Privacy-first handling for payment and donor data

Effective date: April 27, 2026

Information We Collect

We collect account details, transaction metadata, technical logs, and support communication data required to deliver secure payment processing services.

How We Use Information

Information is used to process payments, prevent fraud, maintain platform reliability, provide customer support, and satisfy legal and regulatory requirements.

Data Sharing and Security

We may share relevant data with payment processors, compliance partners, and infrastructure providers only where operationally required. Controls include encryption, access restrictions, and PCI-oriented security practices.

Data Retention and Your Rights

We retain records based on contractual, regulatory, and operational obligations. Depending on jurisdiction, users may request access, correction, deletion, or restriction of eligible personal information.

Contact for Privacy Queries

For privacy-related requests, contact us at hello@pay.crowdera.com.